Customer Service

We want to make sure you are 100% satisfied with your products.

Please contact us directly at 1-877-2Booster on weekdays from 9 a.m. to 5 p.m. EST and we would be happy to assist you.
We can also be reached via email at: questions@skimetrix.com

Orders placed before 2:00 PM EST (New York) will be shipped the same day.

Shipping Estimated Delivery Times

  • USPS- 2-3 day delivery time to most addresses in the U.S.
  • USPS- 6-10 day delivery time to most Canada addresses.
  • USPS- 7-14 day delivery time to most International addresses.
  • Slide On must ship UPS Ground, and UPS ground does not ship to P.O. Boxes.
  • Slide On and Booster Straps must be purchased separately to ensure proper shipping method is selected.
Customer Service

6 Responses

  1. Hi Guys,

    I own a ski shop here in Montpelier Vermont called SlopeStyle Ski & Ride. I have a customer who would like to have some booster straps installed on their boots. We have never ordered any from you in the past but would like to get this customer taken care of and have an account to be able to order them for other customers if the need arises. Could you let me know how to proceed?

    Thanks,
    Ian

    Ian Downing November 24, 2014 at 9:40 pm #
    • Hi Ian, sorry for the delay in reply the site is new and we are just getting used to it. Do you mind sending Ray and email at ray@skimetrix.com ? I let me know to be on the look out for your email.

      Thanks,

      The Boosterstrap Team

      BoosterStrap December 4, 2014 at 7:37 pm #
  2. Hi Guys,
    I just got your Hoosiers as Christmas present. I weight 155 pounds and I’m a ski instruktor. Consideing skies (I use wc) or boots (130 or more) I would place myself in world cup group on your scale. Should I use expert boosters (because of weight) or world cup booster (because of skills)?
    Thanks for your answer in advance,
    Krzysztof

    Krzysztof December 25, 2014 at 2:51 pm #
    • There is plenty of overlap between models. I would try the World Cup. If it is too stiff feeling you can downgrade it to the expert by cutting out the stiffening webbing located between the back two bands of the WC.

      ray December 26, 2014 at 1:54 pm #
  3. Hello, My name Helen Han, I am Chinese Dealer for Oxess and ALLFLEX and Mountain Slopes for the professional Chinese team.
    I be interested in Booster straps for future business in China, and I want to be your general distributor in China.
    What specific requirements do you have for dealers and how can we place orders? I look forward to your reply. Thank you for you attention.
    Best regards
    Helen Han

    Helen Han May 9, 2019 at 8:58 am #
    • Hello,

      My name is Ray. I manufacture and hold the patent on Booster Straps.
      I would like to discuss the idea of distributing Booster Straps in China. Please write to me at ray@skimetrix.com. I will be looking for mail.

      Ray

      ray May 17, 2019 at 2:02 pm #

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